Apple launches Exchange Program for some 5W Power Adapters

On June 13, 2014


Apple has announced a Exchange Program in 36 countries for some of their 5W European USB power adapters. The reason behind the program, is that Apple has found some of the adapters to pose a safety risk since they overheat. The company states:

“Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange every affected power adapter for a new, redesigned adapter, free of charge. We encourage customers to exchange any affected adapter for a new one as soon as possible using the exchange process below.”

The affected adapters, which are identified as Model A1300, originally came with iPhone 3GS, iPhone 4, and iPhone 4S models that shipped from October 2009 to September 2012. According to the website users can bring affected adapters to an Apple Retail Store or participating Apple Authorized Service Provider.

Here is a list of all countries:

  • Albania
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Egypt
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • India
  • Indonesia
  • Israel
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Macedonia
  • Moldova
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Vietnam