Mobile Call Management

By
On August 18, 2011

Communications are more sophisticated than ever these days, which can be great for business. Making sure everyone in the office had a fully functional phone with all the necessary features, ones that allowed each employee to connect with whichever calls were required, used to be a massive undertaking before VoIP came along. That innovation allowed businesses to network all their employee communications quickly and inexpensively. Everything became that much easier, and companies were better able to focus on developing their product, widening their customer base and growing into more successful businesses.

Mobile Communications Today

Move forward just a few years, and you’ve got a new innovation that brings new challenges: mobility. As great as your VoIP system is, your employees can’t take it with them, and today’s businesses have multiple people on staff or on contract that are off site or on the go. Today, everyone has a mobile phone, so you can communicate with employees anywhere you need them to be. The problem is that everyone may have a different mobile phone with different features, and when you’re trying to run a business smoothly, everyone needs to be on the same page. In a way, you’re back where you started; needing a way to streamline the process and make sure everyone is on the same page, even if they are all in different locations. That’s where mobile call management comes in.

Better Communication with Mobile Call Management

Mobile call management for your business gives you those great network benefits of a business VoIP system, even with employees who are off site and only in contact through their mobile devices. Simply make sure each employee has your mobile call management application installed on their phones, and you’re good to go. You can easily contact any employee or contractor, put them into contact with each other, or conference in as many people as you need. You can make sure that everyone you’re working with has caller ID, fully functional voicemail, mobile office and internet access. You can be confident in your ability to transmit data back and forth between your business headquarters and your workers in the field. You can make sure that everyone in the company has easy access to any contact information that your central location has access to, from the numbers of current employees to the addresses of potential partners. You can do all this with video display and audio cues to make using any feature as quick and easy as can be.

Moving Your Business Forward the Mobile Way

If you’ve been in the business world for a long time, try to think back to how much more streamlined your business became when you upgraded your phone system; how much faster and more efficient your business started running. How much of the old confusion and delays were cut out, never to return. If you don’t have mobile call management set up yet, you can anticipate enjoying a similar sea change in your communications effectiveness when you do.