More App Store Questions…
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One of the things I am appreciating most about the creative developers filling the App Store’s shelves is how responsive to questions and feedback so many of them are. Case in point-
As I posted yesterday I was more than a little disappointed that MiGhtyDocs, the new app for viewing and caching Google Docs, gets the viewing part down but totally fails on the caching.
I wrote a post and, right after posting, sent the link to the developer. Earlier today I got a response.
The response achnowledged the issue and offered the following:
…there is a huge bug in the version currently available on the iPhone App Store. With this version the offline availability of your documents just doesn’t work! But there is already a new version (0.6) by Apple "In Review". This version will fix that bug!
So it is good news. Some time soon documents stored on Google Docs will be available offline. No, they won’t be editable, but at least it is a step in the right direction.
I really appreciate the honesty here and I am looking forward to the revised version but stop and think about it for a minute- there is something wrong here. The developer knows there is an issue. The developer has a fix for the issue. The fix is already submitted and is "waiting for review by Apple".
It kind of reinforces many of the questions a lot of us have been asking. Questions like-
Where was the review process before the app was released to the App Store?
Why is the current version not pulled down since there is a known issue? (We all know Apple is able to pull apps with relative ease.)
Why is there no indication in the App Store of the issue and the fact that a corrected app is coming? (I had to hear it from the developer?)
Why isn’t an app that fixed a bug- especially one that renders the app useless, no fast tracked?
A lot of questions but… something tells me we won’t be getting many answers.
